Check The Time Warner cable New Modem Request
Time Warner Cable was established in 1992 and its headquarter is in New York City, the U.S. The organization gives link administrations and now its administrations are given by Spectrum. Time Warner Cable is under its parent association, Charter Communications, Spectrum the executives holding organization. The organization additionally has its backups named, NaviSite, Time Warner link endeavor LLC, etc.
Time Warner Cable customers that are in need of a better modem can now seek help online or by phone. Customers that are worried about the added costs of a better modem can breathe easy as the new modem is absolutely free of charge.
Customers will not have to sit around in nervous anticipation for too long as the new modem arrives typically within 2 to 4 business days after the placing of the order. Time Warner Cable will send customers an email with tracking information once the items have been shipped which should help take the edge off the waiting process. After receiving the new modem customers will want to get the old modem returned as soon as possible to avoid unreturned equipment fees. To return the old modem customers can either use the shipping label provided with the order or go directly to a Time Warner Cable store.
Request a Modem of Time Warner cable
For this visit, www.timewarnercable.com/bettertwcmodem
Here, scroll down a bit, and at the left side, click on, ‘Request a new modem online’.
You will be directed to a new tab, at the middle enter,
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Phone Number on Account
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Last Name
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ZIP Code
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Then, click on, ‘Continue’ in orange.
You have to follow the prompts to complete the request.
More info on Time Warner cable modem request
After your order has been placed, your new Modem and Self-Installation Kit should arrive within 2 to 4 business days. We’ll send you an email with the tracking information when the Modem and Self-Installation Kit has shipped so you know it’s on the way.
Your Self-Installation Replacement Kit includes:
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DOCSIS 3.0 modem.
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Power cord.
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Ethernet cable.
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Personalized welcome letter.
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Installation Guide for connecting and activating your new modem.
There are two ways to get an Internet Self-Installation Kit.
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Home Shipment: Contact us to have a kit sent directly to your home. It generally arrives within three days.
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In-store pickup: You can visit one of our stores to get a Self-Installation Kit.
Note: If you request to pick up a Self-Installation Kit by phone or online chat, the representative will place an open work order for you. Your order remains open for seven business days. If you don’t pick up the Self-Installation Kit within that time, the order is cancelled. Only the account holder and authorized users may pick up the equipment at a Spectrum store for self-install.
If you want more help, then, you have to sign up with the Time Warner cable Spectrum account, and for that you also need to sign in.
Sign up for Spectrum
For this go to, www.timewarnercable.com/bettertwcmodem
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Here at the top right side, click on ‘Sign in’.
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On the next page at the middle, you will get a box, here, hit on ‘Create username’.
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On the directed page, at the left middle side, you can choose your contact info. Here type,
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Phone Number or Email Address
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You can also register with account info, for this type,
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Account Number
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Security Code
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Check the validation box
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Then, click on, ‘Next’ in blue’.
Follow the details afterward, you will be able to create an account.
Logging into Spectrum
To log in, go to, www.timewarnercable.com/bettertwcmodem
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Here at top right side, click on ‘Sign in’.
On the next page at the middle, you will get a box, here, enter
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The username
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The password
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Check the validation box
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Then, click on, ‘Sign in’.
You will be signed in.
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Forgot login details
If you have forgotten the login details, in the login page, under the sign-in button, click on, ‘Forgot Username or Password?’. You can get back the info by three-way,
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Username & ZIP Code
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Contact Info
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Account Info
For the first type,
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Username
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ZIP Code
For the second, type,
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Phone Number or Email Address
For the third, type,
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Account Number
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Security Code
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Check the validation box
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Then, click on, ‘Next’ in blue’.
You need to follow the prompts to get back the info.
Contact details
To contact the company, customers can visit the Time Warner Cable Better TWC Modem page or call 1-844-268-1975.
Reference :
www.timewarnercable.com/bettertwcmodem
